7:30PM Adi has joined the conversation. 7:32PM Adi sent: Hi Anthony, thanks for contacting the Meta Pro Team. I'm Adi and I'll be helping you today. The reference ID for your issue is 1332648995224789. 7:34PM Adi sent: Hello Anthony, I hope you are doing well. 7:35PM Adi sent: I don't mean to rush you; however, the chat has been idle for the last couple of minutes, and I am wondering whether we are still connected. 7:35PM I sent: I have messaged and it won't send - FINALLY! 7:35PM Adi sent: Thank you so much for your response. 7:37PM Adi sent: Are you still facing an error to message? 7:38PM Adi sent: Anthony if you are facing issue in sending messages, you can help me with your phone number and I will call you. 7:38PM I sent: I reported this post https://www.facebook.com/groups/makedayzgreatagain/posts/1468775737537580/ nearly 100x and your system refuses to remove it. The group admin edited earlier version to add my name calling me a pedophile while keeping old reactions: https://www.facebook.com/groups/makedayzgreatagain/posts/1468775737537580/ 7:38PM I sent: You are to remove it immediately as it is unlawful. I reported it. Your reporting system fails. It identifies me and my business. You are now legally on notice for defamtory content affecting a business. I expect action taken against Joel Walker for this disgusting behaviour. 7:38PM Adi sent: Anthony, I can totally understand your concern here, please don't worry I understand your situation here. I will do my best to look into this for you. 7:40PM I sent: If you review the past 6 months of that facebook page there is between 15 and 40 posts that are all gross violations of the community guidelines and several laws. 7:41PM Adi sent: ust to confirm from you Anthony, regarding this account posting and you reporting it. You have reported multiple times. 7:42PM Adi sent: Thank you so much for the confirmation. 7:48PM I sent: https://www.facebook.com/groups/makedayzgreatagain/posts/1468775737537580/ that post, posted by this filthy https://www.facebook.com/groups/474100513671779/user/61577930423023/ from this abusive group https://www.facebook.com/groups/makedayzgreatagain that shouldn't even remain online as it's only used to attack people. 7:54PM Adi sent: I understand that this is frustrating for you, and how this is impacting you, from my end I will do my best to check for all possibilities. 7:56PM I sent: Remove the whole group, it is a violation of guidelines as the only two admins are the harasser Joel Walker and his girlfriend, they have demonstrated they will abuse facebook and if you fail to remove it and another post about me shows up, I will be persuing legal action against meta. 7:57PM Adi sent: Anthony, I totally understand your frustration here, however, for this I would kindly suggest you to provide me with sometime as for this kind of issues, I can totally relate to your situation and I can also totally understand the emotions where this is taking you, however, from my end I will do my best to check into this further. 7:57PM I sent: Okay, just do whatever you've gotta do, I'll chill here until you're done, it's cool, as long as it actually gets taken seriously, Trustpilot made the mistake of playing around, I hope meta understands I am serious. This is the third time I've had a post like this posted about me and I have reported that many times just for your useless ai to reject valid reasons. (illegal btw, each rejection counts as republication after notice) 8:03PM Adi sent: Anthony, I understand that this is important for you and this is taking time as well, however, would it be alright for you if I pause the chat for the time being and investigate on this from my end with my team, and once I have all the updates and information I will directly provide you with the information and the best possibilities? 8:05PM Adi sent: Thank you so much for your understanding and patience, I really appreciate it. 8:05PM Adi sent: I am pausing the chat for the time being. 8:05PM I sent: :Thumbs Up: 8:06PM Adi sent: Thank you once again for your time and understanding. 8:06PM Bot Sent: It looks like you may not be available right now, so this chat has been paused. You can send a message whenever you're ready to continue and we'll get back to you. Please keep in mind that once you resume a paused chat, we may take longer to respond. 8:06PM Adi has left the conversation. 8:16PM I sent: Soooo 8:16PM Bot Sent: Thanks for your message. We're connecting you with an agent who can continue to provide the help you need. Please keep in mind that we may take longer to respond. 8:25PM Adi has joined the conversation. 8:27PM Adi sent: Anthony, you may kindly ignore the automated messages. 8:27PM I sent: Okay sweet 8:27PM Adi sent: I am working on this further for you. 8:27PM You sent: I appreciate it, thank you. 8:27PM Adi sent: You're most welcome. 8:35PM Adi has left the conversation. 8:36PM I sent: How hard is it to remove this post? https://www.facebook.com/groups/makedayzgreatagain/posts/1468775737537580/ I reported it from 3 accounts and from Legion Killfeed (ID: 720802074450353)'s page. it's been an hour since this chat started... 10:08PM Aight, this bad faith behaviour is on the record, I'll be contacting the ACCC if you do not remove that post. I'm going to shower, hurry the fuck up 10:55PM Adi has joined the conversation. 10:56PM Adi sent: Hello Anthony. I understand that this is taking time and I truly understand how this is impacting you, however, regarding the post of others that is not appropriate we require total attention and investigation as Facebook is a global platform and it treats everyone equally. I can totally understand your point and your frustration here, and for this I am doing my best to review and investigate this. 10:56PM I sent: I don't give a damn about your internal policies. You told me you were dealing with it. You are on legal notice and have acknowledged as such. Your internal policies are not superior to law. 10:57PM Adi sent: I understand, and the investigation is going on, please bare this with us. 10:57PM I sent: How hard is it to look at this [image of the post] then look at this [image of the edit adding my business name to already existing post] 10:59PM Adi sent: Anthony, I understand that this is really frustrating for you, however please try to understand, as Facebook is a global platform, it treats everyone equally, without proper review and investigation from our end we are unable to provide further information. 10:59PM I sent: So how am I meant to get you to do what you are legally bound to do if your report tool refuses to function and you refuse to do anything for 2 and a half hours 11:03PM Adi sent: This is concerning you and impacting I. I truly understand your frustration, and from my end I am doing the best for you. And this is taking time however, as I have mentioned a proper investigation is required and a thorough review as from our end we cannot manually take actions. 11:03PM I sent: Please retain all internal notes and logs related to any and all investigations in relation to my account or my business page. 11:08PM Adi sent: Also, this is something that is not impersonating others business or copying others. This is related to other accounts that is impacting other users like you. And as this are different from our end we need proper investigation and thorough review on the account. 11:09PM I sent: Your words didn't make logical sense, I don't give a fuck about your forms, you are on legal notice, this conversation has been recorded for legal reference and I want a litigation hold on all logs related to my account and any and all moderation actions/notes related to this. 11:12PM Adi sent: I totally understand your concern here, once I have all the updates and information I will proactively share it with you here on this same chat window. 11:19PM Adi has left the conversation. 2:30AM I Sent: Yo is this dude coming back or what? 3:36AM I Sent: this some bullshit, I been wait in this chat 9 hours cunt -- I fell asleep -- 4:51AM Michael has joined the conversation. 4:55AM Michael sent: Thanks for your time and patience, As you mentioned that some is trying to harassing through post or profile so you can report those, people or group: You may go through the below mentioned link in order to submit the report: https://www.facebook.com/help/1380418588640631 Are we connected? As you are unresponsive at the moment so I am just pausing the chat temporally. 5:01AM Michael has left the conversation. 5:40PM I sent: OII HUMAN NOW 7:29PM Adi has joined the conversation. 7:35PM Adi sent: Hello Anthony. my sincere apologies for the delay here. I truly respect and value your patience and time that you have provided me here, I understand that this has taken so much of your time as well. I have deeply investigated this further from my end for you and from our end we are unable to directly take actions on this, so we require a report from your end again. I understand that this is frustrating however, kindly fill in this form for legal removal request - https://www.facebook.com/help/contact/319149701968527. Kindly fill in all the required information and further actions would be done. You may attach this link for the policy - Community standards Since I am not getting a response back from you, I will pause this chat and wait for your response. Thank you for your understanding. 7:41PM Adi has left the conversation. 7:50PM I sent: YOU SAID YOU WOULD DO IT. THAT SPECIFIC ADI CUNT SAID HE WOULD DO IT. I HAVE BEEN WAITING TWO FUCKING DAYS AND I CAN'T REPORT IT FROM THIS PROFILE BECAUSE THE FUCKING CUNT CALLING ME A FUCKING PEDO FUCKING BLOCKED ME. YOU FUCKING MORONS ARE ON LEGAL FUCKING NOTICE!