Facebook/Meta Support Call - Evidence Recording
The complete call records Meta Support refusing to address Joel Walker's Facebook publication after he edited an existing post to name Anthony “Soul” Brodie and Legion Killfeed while calling Soul a pedophile. The earlier reactions remained attached to Walker's edited post. Soul had already reported it from multiple accounts and the Legion business page and had spent days in Meta Pro Team case 1332648995224789. Meta's agent still treated the identified publication as account troubleshooting, screen sharing and possible impersonation instead of acting on the reported post.
Case history and linked exhibits
This call did not begin the notice. The retained Meta chat starts on 2 November 2025. Soul supplied the post URL, identified Walker and the group, recorded repeated failed reports, demanded removal and preservation, and supplied a 57-exhibit evidence pack. Meta staff repeatedly left and rejoined the chat, redirected him to reporting forms he had already used, and scheduled a call after Soul asked for written communications.
Time-aligned transcript (embedded from raw SRT)
1 00:00:00,260 --> 00:00:02,326 Yeah, but why are you now 2 00:00:02,326 --> 00:00:04,048 trying to troubleshoot how to 3 00:00:04,048 --> 00:00:05,770 report? Because I would like 4 00:00:05,770 --> 00:00:08,180 to check with you what is the 5 00:00:08,180 --> 00:00:10,246 real issue that is going on 6 00:00:10,246 --> 00:00:12,312 on your account. I would like 7 00:00:12,312 --> 00:00:14,034 to see if there's anything 8 00:00:14,034 --> 00:00:15,756 you're not getting that is 9 00:00:15,756 --> 00:00:18,167 not what you need to do. You 10 00:00:18,167 --> 00:00:19,888 need to do something about 11 00:00:19,888 --> 00:00:22,026 the. Post. It has nothing to 12 00:00:22,026 --> 00:00:24,094 do with my computer, with my 13 00:00:24,094 --> 00:00:26,161 account. It is your post, a 14 00:00:26,161 --> 00:00:28,229 post on your platform that is 15 00:00:28,229 --> 00:00:30,297 illegal. You don't need to be 16 00:00:30,297 --> 00:00:32,364 able to access my computer to 17 00:00:32,364 --> 00:00:34,432 deal with that. OK, so in 18 00:00:34,432 --> 00:00:36,500 this case it will be. It's 19 00:00:36,500 --> 00:00:38,568 OK. So since you don't want 20 00:00:38,568 --> 00:00:40,291 to share your screen, no 21 00:00:40,291 --> 00:00:42,072 worries. So I'll try to 22 00:00:42,072 --> 00:00:43,439 assist without sharing the 23 00:00:43,439 --> 00:00:45,831 screen. OK, so I want to know 24 00:00:45,831 --> 00:00:47,881 what is your concern about is 25 00:00:47,881 --> 00:00:49,248 that the person is 26 00:00:49,248 --> 00:00:50,957 impersonate you? Oh my God. 27 00:00:51,567 --> 00:00:54,048 Did you read a single thing I 28 00:00:54,048 --> 00:00:56,530 sent you Like I sent you very 29 00:00:56,530 --> 00:00:57,948 extensively detailed information on 30 00:00:57,948 --> 00:00:59,366 what? Don't interrupt me 31 00:00:59,366 --> 00:01:01,139 please. I'm trying to talk. 32 00:01:01,139 --> 00:01:02,911 If you want to communicate, 33 00:01:02,911 --> 00:01:05,038 let me finish seeing what I 34 00:01:05,038 --> 00:01:07,165 am saying, then you can talk 35 00:01:07,165 --> 00:01:09,647 now. I have sent you. No, no, 36 00:01:09,647 --> 00:01:11,419 I said don't interrupt me. 37 00:01:11,940 --> 00:01:14,810 Now I have sent you. I said 38 00:01:14,810 --> 00:01:17,270 not to interrupt me. Are you 39 00:01:17,270 --> 00:01:19,961 fucking retarded? 40 00:01:19,961 --> 00:01:22,242 me, please do not use any 41 00:01:22,242 --> 00:01:23,763 bad language. Please get your 42 00:01:23,763 --> 00:01:26,045 supervisor OK? So if you use 43 00:01:26,045 --> 00:01:27,946 any bad words, OK, I 44 00:01:27,946 --> 00:01:29,847 understand. I will not offend 45 00:01:29,847 --> 00:01:32,509 you while I am being called a 46 00:01:32,509 --> 00:01:34,410 pedophile. I will not offend 47 00:01:34,410 --> 00:01:36,311 you while people are calling 48 00:01:36,311 --> 00:01:38,593 me a pedophile. Now get your 49 00:01:38,593 --> 00:01:40,466 supervisor, OK at this 50 00:01:40,466 --> 00:01:41,643 point you are shouting 51 00:01:41,643 --> 00:01:43,408 because it will just be 52 00:01:43,408 --> 00:01:44,880 I don't care I am loud 53 00:01:44,880 --> 00:01:46,645 person get over it now get 54 00:01:46,645 --> 00:01:47,822 your supervisor. Right 55 00:01:47,822 --> 00:01:49,882 now what we will need to do 56 00:01:49,882 --> 00:01:51,941 is we will need to try to 57 00:01:51,941 --> 00:01:54,001 sort out your issue. OK so I 58 00:01:54,001 --> 00:01:55,472 just hope you'll be patient 59 00:01:55,472 --> 00:01:57,532 with you. I need you to get 60 00:01:57,532 --> 00:01:58,709 me your supervisor. I 61 00:01:58,709 --> 00:02:00,302 couldn't able to do. That 62 00:02:00,302 --> 00:02:02,258 will not be filled. That one 63 00:02:02,258 --> 00:02:03,888 alone I need. Why not check 64 00:02:04,214 --> 00:02:06,170 issues from my end as well. 65 00:02:06,170 --> 00:02:08,126 What issues do you need to 66 00:02:08,126 --> 00:02:09,756 check? You need to do 67 00:02:09,756 --> 00:02:11,386 something about the post, not 68 00:02:11,386 --> 00:02:13,016 anything else. It is not 69 00:02:13,016 --> 00:02:14,646 something where you need to 70 00:02:14,646 --> 00:02:16,602 go diving into the code to 71 00:02:16,602 --> 00:02:18,559 look for. It is something you 72 00:02:18,559 --> 00:02:20,189 need to be remote desktop for. 73 00:02:20,349 --> 00:02:22,516 About Jesus 74 00:02:22,516 --> 00:02:25,451 Christ. posts you. 75 00:02:25,451 --> 00:02:26,974 I'd like to check with you. 76 00:02:26,974 --> 00:02:28,497 OK, since you told me that 77 00:02:28,497 --> 00:02:29,767 you could not share the 78 00:02:29,767 --> 00:02:31,036 screen so I cannot even 79 00:02:31,036 --> 00:02:32,813 choose. No, I said I will not 80 00:02:32,813 --> 00:02:34,083 show you my screen because 81 00:02:34,083 --> 00:02:35,606 you don't need to access it. 82 00:02:35,606 --> 00:02:37,637 You are not listening to me because you're 83 00:02:37,637 --> 00:02:37,891 fucking retarded.